Your appointment is very important to me. I have reserved this time especially for you. I understand that sometimes schedule adjustments are necessary. My goal is to provide you quality care in a timely manner. In order to do so, I have to implement an appointment/cancellation policy to respect each others time.
Appointments are in high demand, and your early cancellation will give another person the opportunity to have access to timely care. This policy enables us to better utilize available appointments for my clients.
At the time of booking your appointment you will be asked to pay a $40.00 deposit that will be credited towards your treatment/s.
If you need to cancel or reschedule your appointment you must notify me by text or email at least 24 hours prior to your appointment and your deposit will be pushed for a future appointment. However, providing less than 24 hours notice will require you to pay a 100% of the scheduled service fee.
It is best to arrive 10 minutes before your scheduled start time. If you arrive later than the scheduled start time we still have to end your treatment at the initial scheduled end time.
In order to get the most of your treatments, please be on time! If you arrive more than 15 minutes late for your appointment it is considered a no-show and you will be charged 100% of the scheduled service fee.
We are happy to answer any questions regarding this cancellation policy.